First, we need to know what type of carpet you need us to clean. Is it a wall-to-wall carpet? Or how many rooms. Is it an area rug? If so, what is the size and type of fiber? In that case, we also need to know what type of service you prefer, on-site rug cleaning or off-site rug cleaning. We then provide you with a price quote and schedule an appointment for your carpets to be cleaned.